• Friday, September 22, 2023

Dear ServerMY user,

We write to inform you of an upcoming scheduled downtime to carry out hardware upgrades to our DirectAdmin servers (DA1 - DA4). This maintenance is crucial to provide you with improved performance and a more seamless experience.

We will be taking each DirectAdmin node (4 nodes) offline individually to perform these necessary upgrades. Each node will be equipped with a new Ryzen 7900 processor and additional x2 RAM (128GB). This upgrade is expected to almost double the performance of our current nodes, and in some instances, the improvement could be even higher. Summary of the downtime shows below: 

  • Date: 24/09/2023 (Sunday)
  • Time: 03:00 - 06:00 (GMT +8)
  • Server Affected:
    • da1.controlpanel.my
    • da2.controlpanel.my
    • da3.controlpanel.my
    • da4.controlpanel.my

The downtime for each node is expected to last between 1 to 2 hours, contingent on transfer times. We anticipate that all upgrades will be completed by 6:00 AM, the same day. During this period, your access to the servers may be interrupted. We understand that this may cause some inconvenience, and we are committed to making this transition as smooth as possible.

We encourage you to plan accordingly, especially if you require support during this downtime. Our dedicated support team will be available to assist you throughout this process. If you need any assistance, please don't hesitate to reach out to us and open a ticket.

We thank you in advance for your understanding and cooperation as we strive to improve our services. Your patience during this time is greatly appreciated.


Best regards,
ServerMY Support TeaM!